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By 2051, there will be over 1.14 million people aged 65 years and over in New Zealand. How will we cope with this rising “silver tsunami?”

Challenging the Norm is a one-day event which brings together some the greatest minds in the Aged Care industry, to discuss some of the most pressing issues facing elderly care in New Zealand and explore solutions to prevent this looming crisis.

With an impressive line-up of international and national guest speakers, including Global Moving and Handling expert Deborah Harrison, attendees will learn how the world is grappling with some of the key challenges being presented by our increasingly aging population and explore “new norms” we can implement, which will help raise the quality of care in New Zealand.

We'll explore how to:

  • Reduce the risks associated with moving and handing people
    Learn how global Moving and Handling practices like single-handed care, are helping to create safer working environments. Deborah will share some practical steps for implementing change in your organisation.
  • The future of Aged Care: How tech is transforming care as we know it
    We'll reimagine the future of care with Dr. Lance O’Sullivan. We'll examine emerging healthcare technologies which have the power to transform our existing models of care.
  • The value of effective asset management systems
    Faced with increasing pressure to meet stringent compliance and regulatory measures, Aged Care providers are required to take a proactive approach to manage assets. Jack Crutzen will uncover some of the risks and costs associated with poor asset management and explain how Aged Care organisations can get it right.


Who should attend?

Challenging the Norm is designed for decision-makers and key influencers in the Aged Care industry who are responsible for the health, safety, and wellbeing of others. Whether you're a CEO, CFO, Regional/Facility or Clinical Manager, you'll come away with some fresh thinking to take back to your organisation. 


Deborah Harrison

Managing Director and Honorary Lecturer at the University of Salford, A1 Risk Solutions Ltd and University of Salford
With over 20 years’ experience specialising in moving and handling, Deborah dedicates her... More

Dr Lance O'Sullivan

Founder and CEO, The MOKO Foundation and Navilluso Medical
Dr Lance O'Sullivan is an accomplished author, international speaker, role model and disruptive... More

Jack Crutzen

Director and Facilities and Asset Management Specialist, PRISMA Facilities Management Ltd
For more than 20 years Jack has been working alongside corporate New Zealand companies to... More

Get tickets

Challenging the norm

  • Challenging the Norm: 7 May 2019

    Tuesday 7th May at the Cordis Hotel in Auckland



9:20am Registrations open, tea and coffee
10:00am Setting the scene: the challenges we're facing in Aged Care
10:30am Deborah Harrison: Moving and handling with dignity 
Learn how single handed care is raising the standard of care across the world and helping organisations to minimise risk and reduce the load on carers
12:10pm Lunch
12:45pm Jack Crutzen: Learn how to maximise your facility's assets and reduce risks in this new era of compliance and safety
1:45pm Dr Lance O’Sullivan: Learn how virtual health services can transform the ways in which we care for the elderly
2:45pm Afternoon tea
3:05pm Q&A panel discussion: a further opportunity to raise and discuss burning issues
4:05pm Closing address
4:30pm Networking drinks


Cordis Auckland, by Langham Hospitality Group

Contact the event team

Use the details below or the contact form to the right to get in touch.

Events Team 0800 452 273 Ext. 8413

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